Regular checkups are necessary to keep equipment working properly with minimal downtime. Undetected "little issues", can quickly become big problems, resulting in extended downtime, higher fuel bills, and significant repair costs.
Our dedicated team of 530+ Cat® certified technicians and mechanics have the unmatched knowledge and skills to perform regular maintenance services and critical repairs, in the shop or at your jobsite. Over 200 Field Service trucks are on call and ready to get your machine back to work and making money.
CUSTOMER VALUE AGREEMENTS
A Ring Power Customer Value Agreement (CVA) is uniquely designed to protect your equipment (Cat or other brand), maximize your budget, and add peace of mind - 24 hours a day, seven days a week.
Proper maintenance includes knowing what parts to order (and when), following and documenting procedures, disposing of fluids properly, and more. Free yourself from these tasks and let us focus on your machine maintenance, while you concentrate on your business.
We will design a unique service program that best fits your schedule, business, and budget. Options include an Automated Preventative Maintenance schedule, an Equipment Management solution, and a Premium Total Maintenance & Repair coverage program.
CONTRACT BENEFITS ...
ON YOUR TERMS
Every agreement is tailored to your machine(s), your business, and your schedule.
- Flexible service offerings and payment options
- Cover any piece of equipment, any age, any application
PEACE OF MIND IN WRITING
Clear documentation listing the terms of the agreement, clarifies what is covered, and what is not.
- No pre-determined requirements for you to buy specific products or services
- Flexible service offerings and payment options
BEST PRODUCTS
Receive guaranteed quality, performance, and value from the Cat maintenance products and replacement parts we use.
- Highly trained technicians inspect and maintain your equipment
Our condition monitoring service provides equipment maintenance and utilization breakdown and manages fleet service solutions by our expert team of analysts...
- Proactively track hours and schedule services.
- Ensure the correct PM service level is performed.
- Monitor and present a bi-weekly machine utilization and health report.
The agreement form is customized to fit your specific needs.